Legal

Terms of Service

Last updated: May 15, 2026

These terms govern your use of inkedindigo.com and any services booked with The Inked Indigo LLC. By booking an appointment or using the site, you agree to these terms.

1. Booking and deposits

• All appointments require a $50 deposit to reserve a session.
• Deposits are held securely at booking through our payment processor and applied to your service total at the appointment.
• Consultations are $50 and credit in full toward your service if you book within 30 days of the consult.
• Appointments are confirmed by email and SMS. If you do not receive a confirmation within 24 hours of booking, contact us.

2. Cancellation and rescheduling

• More than 24 hours notice: we move the deposit to your new appointment date at no charge.
• Less than 24 hours notice: the deposit is forfeit. A new deposit is required to rebook.
• No-shows: deposit is forfeit and we may decline future bookings.
• Studio cancellation: if we must cancel, you receive a full refund of your deposit or first priority on the rebook calendar.

3. Health screening and contraindications

Permanent makeup is a medical-adjacent procedure. Before your appointment you complete a health questionnaire. The following conditions may require a physician note or may make you ineligible for service:

• Active skin conditions in the treatment area
• Blood pressure conditions, diabetes, immune deficiencies
• Recent chemotherapy or radiation
• Pregnancy or active breastfeeding
• Use of blood thinners or Accutane within the last six months
• Active cold sores in the lip area (for lip services)

If we determine in our judgment that a service is unsafe for you, we will decline and refund your deposit in full.

4. Aftercare and results

• You agree to follow the written aftercare provided at your session.
• Final results show at the six-week mark when the color has settled.
• A complimentary six-week touch-up is included with every PMU service. Touch-up appointments must be booked within 8–10 weeks of the original session.
• Results vary by skin type, sun exposure, lifestyle and adherence to aftercare. PMU lasts approximately 1–4 years before a refresh is recommended.

5. Photography and content

We may photograph your service for our portfolio. You may opt out at any time. We never publish your face or identifying details without your consent.

6. Refunds

PMU is a custom service performed in real time on your skin. We cannot offer refunds for completed work. If you are dissatisfied with healed results, contact us within 60 days of the six-week touch-up and we will discuss corrective options.

7. Studio conduct

• Appointments are one-on-one. Companions are welcome to wait outside the treatment room.
• No children under 16 in the studio during your service.
• We reserve the right to discontinue a session and decline future bookings for harassment, intoxication, or any behavior that compromises safety.

8. Limitation of liability

You acknowledge that PMU services carry inherent risks including but not limited to infection, allergic reaction, color migration and asymmetry. By signing the health questionnaire and consenting to the procedure, you accept these risks. The Inked Indigo LLC's liability is limited to the amount paid for the specific service.

9. Governing law

These terms are governed by the laws of the Commonwealth of Pennsylvania. Any dispute will be brought in the state or federal courts located in Chester County, PA.

10. Updates

We may update these terms from time to time. The "Last updated" date at the top reflects the most recent change. Continued use of the site or our services after changes constitutes acceptance.

11. Contact

The Inked Indigo LLC
501 Daleville Rd
Cochranville, PA 19330
(484) 986-5904
inkandindigotattoo@gmail.com